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Mark Cooke
Group Head of Operational Risk at HSBC


Mark joined HSBC in January 2014 as Group Head of Operational Risk. As a member of the Group Risk Management Board, he leads an International team of Risk Officers operating out of HSBC’s major centres. He is also the Chairman of ORX, the Financial Services Industry Association for Operational Risk Management.  Mark previously worked at Barclays as the Chief Risk Officer for Barclays Wealth & Investment Management (2009-2013).

Mark joined Barclays from UBS Investment Bank. He was Managing Director and Chief Operational Risk Officer for Europe, Middle East and Africa, responsible for Operational Risk oversight of the region and Global Equities (2004-2009).  Prior to this, he was a Managing Director in Global Operations, working in the UK and USA.

Mark joined UBS in 1997, having worked at a number of European financial institutions with roles in finance and operations.  His career began in 1989 at Coopers & Lybrand, where he went onto to qualify as a Chartered Accountant in 1992.

Mark Cooke's Network

Agenda Sessions

  • The changing profile of operational risk management