Patricia EveringhamSenior Vice President, Operational Risk, GRM at RBC
Patricia is responsible for enterprise wide Operational Risk including Cyber, IT risk, Third Party risk, Process and Execution risk and Risk Conduct. Patricia leads the enterprise to foster an operational risk aware culture and capability, and to deliver a balanced risk/reward profile enabling business strategies. She is a member of the Group Risk Management Operating Committee.
Patricia has over 22 years experience with Royal Bank starting her career as a Retail Account Manager in Toronto, Ontario, and subsequently holding progressively more senior roles in Group Risk Management, Portfolio Management & Credit Strategies, Cards & Payment Solutions, and Personal Lending. She has developed expertise in leveraging data to drive innovation and business results.
Most recently, Patricia was responsible for strategic leadership of the RBC Fraud Management Centre of Excellence, focused on optimizing fraud losses, preserving client experience, managing operational cost and maintaining a sound risk framework.
Patricia holds a Bachelor of Business Management from Ryerson University, a Masters of Business Administration degree from the York University and is a CFA charterholder. She currently is Chair of the Canadian Bankers Association (CBA) Financial Crime & Security Committee.