Samantha HoffmanAssociate Director, Client Services at IQVIA
As an Associate Director, Samantha brings 10+ years of operational experience focused on HCP engagement. Samantha serves as the global operations lead for KOL tiering, background screening, grants management, and external funding. She manages teams in New Jersey, New York, Manila, Madrid, and the UK ensuring delivery of high levels of customer satisfaction and efficient processes. Samantha is focused on improving operational excellence and quality management. Before joining the Managed Services team, Samantha worked as a Global Client Services Lead overseeing various Speaker Bureau teams.
Samantha has experience in the life science industry that includes time with HealthSTAR Communications and Phoenix Marketing Solutions. She worked as both an Account Director and Program Director where she was responsible for successfully launching and managing multiple accounts while forming exceptional relationships with her clients. Samantha’s previous experience working with pharmaceutical companies and speaker bureaus at field level marketing has been critical to her growth and success.
Prior to working in the pharmaceutical industry, Samantha worked in the non-profit sector opening and managing group homes for developmentally disabled adults. She is a graduate from West Virginia University with a BA in Criminology and Investigations and is currently working towards her masters in Child Advocacy and Policy with a concentration on Child Welfare.