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21 - 23 September, 2021
InterContinental O2London

Exhibitor Manual

Information and requirements for sponsors & exhibitors

Welcome to the Exhibition Manual for SuperReturn Infrastructure 2017.

Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact Roxanne Swan

E: roxanne.swan@knect365.com     

T: +44 (0) 207 017 7112

Please ensure you read each section carefully and meet the required deadlines.

We look forward to working with you in making this a successful event!

DEADLINES

  • 100 word company profile & eps logo - by return
  • Pass registration - by 12 September
  • Exhibitor declaration - by 12 September
  • Hotel reservation - as soon as possible

Please send details to Roxanne.swan@knect365.com

YOUR LOGO & PROFILE

If you have not already sent us your company profile please provide the following:

100 word company description plus website address.

Please submit your company profile to roxanne.swan@knect365.com by return.  Alternatively, please confirm to the same email address if the profile currently online is correct.

https://finance.knect365.com/superreturn-infrastructure/sponsors

This will be used in either the electronic networking app or the event handbook, depending on the event.

Please email your logo as an eps file to roxanne.swan@knect365.com by return.

YOUR PASSES

Please refer to your contract for how many and which type of pass you have been allocated.

Click here to download the pass registration form. Please complete and return the form to Roxanne Swan.

If you need additional passes, these can be purchased at a discounted rate (please refer to your contract) please click here to download this form.

Pass details should be received as soon as possible. 

YOUR STAND

Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your 3m x 2m space. The Organisers reserve the right to move any items outside the boundaries of your allotted space.

The following are provided for all stands free of charge:

  • 1 x desk
  • 2 x chairs
  • 1 x 230 V power supply

ALL ADAPTERS MUST BE PROVIDED BY EXHIBITORS. KNECT365 WILL NOT BE ABLE TO PROVIDE THESE ON SITE.

Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have public liability insurance to cover your attendance at the event.

If you would like to book a screen for your stand please contact: Info@threesixtyevents.co.uk

The floor plan will be sent for you to select your stand in due course.

COMPULSORY HEALTH AND SAFETY

As an exhibitor it is essential that you read the health and safety rules.  

The declaration must be returned by 4 September so that SuperReturn are aware what you plan to do at this event. 

EXHIBITION SET UP & BREAKDOWN TIMES

Exhibition Build Up*

From 7am-8:30am on Tuesday 26th September

Exhibition Break Down

From 3:30pm on Thursday 28 September

*Please note that these times may change – you will be informed closer to the event if this is the case

VENUE & DELIVERIES

It is your responsibility to book your courier for both delivery AND collection. Below are details of a courier who you may wish to contact. It remains a private arrangement between you and your chosen courier company. In addition, it is your responsibility to pay all customs charges; otherwise all the materials may be refused.

Materials can be sent to the hotel no earlier than Friday 22 September

Please use the delivery label for ALL items being delivered – items not labelled correctly are likely to go missing! 

All goods must be covered by proper customs documents – please mention it is a temporary exportation in order to avoid paying more taxes than expected.  The hotel will not pay any taxes/duties etc and will not accept any underpaid charges. 

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of 28 September. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please ensure the collector brings collection instructions detailing the following:

Quantity & description of items being collected

Name of the Event

Date of Collection

Proof of Collection

EBISS – Expo Brokers & International Shipping Specialists

+44 203 780 0666

www.ebiss.co.uk 

HOTEL ACCOMODATION

To arrange accommodation please go to the Plan Your Visit page.

Demand for rooms can be very high, so please book early to avoid disappointment. SuperReturn takes no responsibility for hotel reservations.

KNect 365 does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to KNect 365 and the hotel.