Josh Goldfinch

Director Customer Insights at Verizon

Josh Goldfinch is Director Customer insights for Verizon. He has 10+ years of experience building customer insights functions for global businesses, leveraging insights across the customer journey from product development through go-to-market and performance measurement. He helps companies create and grow high impact research teams through enabling new capabilities.

Currently, Josh leads an organization that focuses on bringing the customer perspective to value prop, segmentation and new product development globally for both Verizon business units and corporate strategy.