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Chad Havelka
Senior Manager, User Experience at Charles Schwab


Chad Havelka leads the UX team for Schwab mobile, working specifically on Schwab’s new conversational platforms. Since his career began over 17 years ago, customer centric design has been more than a principle—it’s been a creed. One that he applies to his work in finance technology, where he is taking something that is so personal, and so complex, and taming it into a tool that can truly help users improve their life.

Chad Havelka's Network

Agenda Sessions

  • Panel Discussion: Design Ethics and the Role of Research in a Tech-Mediated World (DOUBLE-SESSION)

  • Digital Assistants at Enterprise: How to Create a Conversation Design System to Build At-Scale


Speakers at this event