Chad Havelka

User Experience & Senior Team Manager at Schwab

Chad Havelka leads the UX team for Schwab mobile, working specifically on Schwab’s new voice and chat UI. Since his career began over 18 years ago, customer centric design has been more than a principle—it’s been a creed. One that he applies to his work in finance, where he is taking something that is so personal, and so complex, and taming it into a tool that can truly help users change their life.

If you bump into Chad, make sure to say “hey!” and ask him about his other favorite topic, Design Thinking. A long-time advocate, he’s been helping product owners, developers, and data scientists take a more user centric approach to product design.