Tiffany NgDirector, Consumer Insights at Experian
Tiffany’s passion for exploring the WHYs of human behavior can be traced back to her voracious curiosity to understand the effects of socio-economic inequality. This led to degrees in Psychology and Sociology at UCLA.
For over 15 years, Tiffany’s ability to tell stories through data about consumer experiences has gained her respect in different industries, including automotive and fintech. Her last 7 years at Experian’s direct-to-consumer business heading up Consumer Insights have been focused on putting the consumer at the center of strategic initiatives and creating a more empathetic work-culture.
Tiffany’s recent focus on agile/automated platforms to support traditional objectives enables her team to deliver quicker and more insights.
Tiffany has been seen speaking at different market research conferences across the country and her unique perspective on market research has been featured in Quirk’s.