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Jen Cardello
VP, Head of UX Research and Insight at Fidelity


- Senior leader of Design, Research, and Platform teams in agile organizations
- Scaling User Experience Design and Research across large, agile organizations (200+ scrum teams)
- Establishing Experience Measurement programs to support evidence-based design and ensure the creation of business and customer value
- Speaker, panelist, and instructor at events including: Design Leadership Summit (2019), MITX Design Tech Summit (2019), Face of Finance (2019), Financial Experience Design (2018), Healthcare Experience Design (2018, 2017), Enterprise UX (2018), Nielsen Norman Group UX Conferences (2008-2014)

Jen Cardello's Network

Agenda Sessions

  • Playbook for Scaling UX Research