Jessica Holt-CarrAssociate Director of Research at Chewy
Jessica leads the User Research & Strategy team at Chewy, an online pet destination for pet parents and partners. She has 15 years’ experience crafting award-winning digital experiences, starting her career in technical writing and front-end development, and gravitating toward UX design and research organically. Jessica has led Experience Design and Research teams at Boston Digital, athenahealth, and has worked at Hill Holliday and Isobar. She holds a MS degree in Human Factors in Information Design from Bentley University.