Move-In & Move-Out

We recommend you ship your show material to the Freeman warehouse in advance of the show. Goods may be shipped to arrive on or after September 23, 2024 and NO LATER than October 15, 2024. The benefits of advance shipping include: storage of material for up to 30 days prior to the show, delivery of shipment to your booth prior to exhibitor move-in and it saves you valuable time.

For more information, refer to the Freeman Ordering Site or contact Freeman at exhibit.transportation@freeman.com or by phone at 1-888-508-5054.

Please ensure that a representative from your company is present when your shipment arrives. All shipments direct to SDCC must arrive on Monday, October 21^st. Any shipments sent early will not be accepted. Also, ensure that personnel working on your booth have your company name and booth number. This will ensure that the material handling on move-in days runs smoothly and efficiently and will minimize security hold-ups. If an exhibitor’s representative is not present, CMW & MADS reserves the right to order equipment and/or materials moved from the unloading area to the exhibitor’s booth area, or to order the removal of the truck from the unloading area. Charges for this service will be invoiced by Freeman to the exhibitor.

Material Handling: The maximum time allotted for vehicle off-loading is 30 minutes. No mechanical conveyances will be provided for the movement of display material from the unloading area to your booth. A limited number of flatbed four-wheel dollies will be available, on loan, for unloading smaller shipments. If you require any larger mechanical devices (i.e. forklifts) for the movement of display materials from the loading dock area to your booth you must order Freeman Material Handling (note, this is an exclusive service and exhibitors may not bring their own forklifts).

Exhibitors who plan to off-load themselves might also want to consider using crates that have wheels to allow for faster unloading. PARKING AT THE OFF-LOADING AREA IS PROHIBITED. Vehicles must be removed as soon as unloading is complete. All exhibitors are urged to review their material handling operations and requirements with Freeman well in advance of move-in.

The Loading Docks do not have to be used if you are able to safely bring your exhibit materials onto the show floor through the front of the hall. Simply park in the Parking Garage and access the show floor via the passenger elevators and escalators.

You may stay on the show floor to set up your display for the remainder of the move-in time for that day (Monday until 5:00pm) and return the following day at the earliest scheduled time to finish (Tuesday at 7:00am). All booths must be fully set up by Tuesday, October 22, 2024 at 7:30am.

• WORKPLACE AND WORKERS SAFETY IS EVERYONE’S RESPONSIBILITY- All participants must comply with the legislation contained in the The California Occupational Safety and Health Act of 1973. Exhibitors are responsible to ensure that all their on-site staff and suppliers/contractors are informed of and comply with the California Occupational Safety and Health Act while on the show property including:
  • The maximum allowable height for a ladder on the show floor is 10 feet. When working at heights of 10 feet or more, ladders must be tied off and appropriate rigging equipment worn.
  • Ladders cannot be used as working platforms.
  • Please note, no persons under 16 years of age are allowed on the show floor during move-in/move-out.

This option will allow you to pack up your exhibit materials, leave it in your booth and walk away without any wait time.

• Material Handling Services
• Shipping

LEAVING YOUR EXHIBIT MATERIALS FOR PICK UP BY YOUR CARRIER – Every shipment requires a Freeman Material Handling Agreement and Shipping Label. Freeman can prepare these for you and deliver them to your booth by filling out THIS FORM and returning it to the Freeman Service Desk before show close. It is imperative you complete the form so that your goods can be released to your carrier. This form can also be picked up onsite at the Freeman Service Desk.

DO NOT move your exhibit materials to the loading docks until your vehicle is at the loading docks. Your booth should be completely dismantled, packed and ready for loading into your vehicle. You will have a maximum of 30 minutes to load your vehicle. If you are unable to self-load within this time, consider booking material handling with Freeman.

MINIMIZE THE RISK OF THEFT – It is recommended that small articles of considerable value be removed at the close of the show and that your exhibit materials are not left unattended.

At 5:00pm you may pack up and move-out by hand through the front of the show to your car.

Remember to remove all carpet tape to avoid being charged for cleaning costs (rental carpet is an exception) and all items from your booth space (stranded freight will be packed, removed & held for pick-up by Freeman at the exhibitor’s expense).

All exhibit materials must be removed from the show floor no later than 9:00pm on Wednesday, October 23, 2024. If any part of an exhibit is left behind, it will be shipped out of the building through Freeman at the expense of the exhibitor.

• DOLLIES – There is a limited quantity of four-wheel dollies for exhibitor use during move out, available on a first come, first served basis. Dollies can be picked up from the Freeman Service Desk.
• CRATE RETURN – Crate return will commence immediately once the floor has been cleared of attendees. Please be patient as crate return could take up to two hours.
• PLEASE EXERCISE EXTREME CAUTION when using escalators during move out. Large and oversize items will not be permitted on escalators.
• TIPS FOR MOVE-OUT–
  • Remove small articles of considerable value, cartons and open cases of product literature from the building immediately after the closing of the show.
  • Pack small items in large crates or boxes that are too heavy or bulky to be carried away by one person.
  • Ensure a representative from the exhibiting company remains in the booth until all goods and merchandise have been removed.
  • At the end of the show, removal of goods in bond for shipment internationally must first be cleared with the show’s official Customs Broker.
• WORKPLACE AND WORKERS SAFETY IS EVERYONE’S RESPONSIBILITY– All participants must comply with the legislation contained in the California Occupational Safety and Health Act of 1973. Exhibitors are responsible to ensure that all their on-site staff and suppliers/contractors are informed of and comply with the California Occupational Safety and Health Act while on the show property including:
  • The maximum allowable height for a ladder on the show floor is 10 feet. When working at heights of 10 feet or more, ladders must be tied off and appropriate rigging equipment worn. Ladders cannot be used as working platforms.
  • Please note, no persons under 16 years of age are allowed on the show floor during move-in/move-out.
• MATERIAL DONATION PROGRAM– If you no longer need certain materials at the end of the show and they could be used by someone else, consider donating them to the SDCC’s Donation Program (ITEMS MUST BE PRE-APPROVED).

• Advance Warehouse Shipping Label
• Freeman, the show’s official transportation company, offers local, regional and international shipping services including Advanced Warehousing for those exhibitors who wish to pre-ship their exhibit materials to the show.
• As the official transportation company, Freeman has first access to the show floor, ensuring your exhibit materials will be on the floor when you arrive for your scheduled move-in time slot.
• Exhibitors also have the option to arrange Direct-to-Show Site Shipping using Freeman; more details available below.
• Pre-show storage is also available to exhibitors NOT shipping with Freeman, however transportation charges to show site will apply. For more information, refer to the Freeman Ordering Site or contact Freeman at exhibit.transportation@freeman.com or by phone at 1-(800)-995-3579.
• See below for the Advance Warehouse Address:
  
  Content Marketing World 2024
  3456 E Miraloma Ave
  C/O Freeman
  Anaheim, CA 92806, USA

• Shipments direct to the San Diego Convention Centre must be prepaid and scheduled to arrive no earlier than October 21, 2024.
• Collect shipments, or those arriving prior to October 21, 2024 will NOT be accepted by the San Diego Convention Center staff.
• For your convenience, a Direct to Show Site Shipping Label is available for those shipping with Freeman, otherwise all deliveries to the San Diego Convention Center must be consigned in the following manner:

San Diego Convention Center
111 W Harbor Drive
C/O Freeman: Content Marketing World 2024
<Exhibiting Company's Name & Booth #>
San Diego, CA
92101, USA

Freeman is the Official Customs Broker for Content Marketing World & MADS 2024. Freeman will maintain staff on-site from move-in through move-out to assist exhibitors with their entry/import and return/export of goods. Exhibitors shipping materials from outside of the U.S.A., including convention materials, must use a customs broker. Advance communication will ensure the most favorable customs status and trouble-free entry. Exhibitors may request a comprehensive Customs Guide from Freeman to assist in the preparation and distribution of documents.

Review and submit the following form to Freeman:

• Customs Information

Freeman:
Telephone: 1-(800)-995-3579
Email: international.freight@freeman.com.

It is recommended that exhibitors with shipments arriving by sea arrange to have them arrive early, allowing for customs clearance and delivery to the show building. Carefully label your crates and material for the show, understand customs procedures, ensure that you have the necessary forms and be familiar with U.S.A. Customs policy for your products.

A list of the Port of Entries into the U.S.A. can be found here. Exhibitors should be prepared to answer questions from U.S.A. Border Protection officers about why they are travelling to the U.S.A.

Exhibitors may qualify as a business visitor seeking temporary entry to the U.S.A. provided:

• They are seeking entry for business purposes.
• The proposed business activity is international in scope.
• They have no intention of entering the U.S.A. labour market.
• Their primary source of remuneration is outside of the U.S.A.
• The principal place of business and the accrual of profits remains outside of the U.S.A.
• For more information about travelling from the Canada into the U.S.A. as a temporary business traveler, please visit The Canadian Embassy in the U.S.A. website.
• Informa Connect accepts no responsibility for any delays or seizures at the border, including exhibitors being turned away due to paperwork, criminal record or other reasons.

U.S. Customs and Border Protection
W. https://www.cbp.gov/