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HELOCS and Second Liens
September 14-15, 2026
JW Marriott AustinAustin, TX

Ben Brunson
VP, Deposit and Loan Servicing Operations at Golden 1 Credit Union
Speaker

Profile

Ben Brunson serves as Vice President of Deposit & Loan Servicing Operations at Golden 1 Credit Union, where he oversees deposit and loan servicing operations, including commercial real estate loan servicing, credit bureau reporting, third-party oversight, vehicle services, and default management. A seasoned financial services executive, Ben brings extensive leadership experience across banking, mortgage servicing, and operations management. He is recognized for driving operational excellence, leading organizational transformation, and building high-performing teams. Passionate about leadership and continuous improvement, Ben focuses on aligning people, processes, and strategy to enhance member experiences, strengthen operational performance, and achieve sustainable business outcomes.

Agenda Sessions

  • Modernizing HELOC servicing: Driving utilization, engagement & growth across the product lifecycle

    4:40pm