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Hub and Specialty Pharmacy Models West
September 1-2, 2026
Estancia La Jolla Hotel & SpaSan Diego, CA

Amy Brown
CEO and Founder at Authentix
Speaker

Profile

Amy Brown is the founder and CEO of Authenticx – the conversational intelligence platform that analyzes and activates customers’ voices at scale to reveal transformational opportunities in healthcare.  

Amy built her career as a rising executive in the healthcare industry, during which time she advocated for underserved populations, led and mobilized teams to expand healthcare coverage to thousands of Indiana residents, and learned the nuance of corporate operations.   

In 2018, Amy decided to leverage her decades of industry experience to tackle healthcare through technology. She founded Authenticx with the mission to bring the authentic voice of the customer into the boardroom and increase positive healthcare outcomes. In 2023, Authenticx was ranked No. 349 on the Inc. 5000 recognized as one of America and Indiana's fastest-growing private companies. 

Agenda Sessions

  • [CASE STUDY] Reimagining Hub Operations – Building and Managing a Hybrid Hub Model

    2:15pm
  • Using Conversation Data to Close Operational Gaps that Lead to Better Patient Outcomes

    8:45am