Frequently asked questions

You can find the current event pricing on the registration page here.

If you need to make any changes to your details, please email IMNCustomerService@informaconnect.com.

We're sorry you are no longer able to attend the event! You will receive a refund of your fees paid to Informa (if any) if you cancel your registration 57 days or more before the Event, subject to an administrative charge equivalent to 10% of the total amount of your fees plus Taxes (if applicable). The Company regrets that if you cancel 56 days or less before the event, your payment is non-refundable. This also means that registrations made 56 days or less before the event are automatically non-refundable. If you are not able to attend the event you are welcome to send one of your colleagues in your place. Please see our terms & conditions for a more detailed explanation of our cancellation policy. Cancellations and replacements will only be accepted in writing to IMNCustomerService@informaconnect.com.

Your pass cannot be split or shared between attendees under any circumstances.

Please email IMNcustomerservice@informaconnect.com.

You can transfer your registration to one of your colleagues up to 2 days prior to the event. To transfer your registration please contact IMNCustomerService@informaconnect.com.

Please contact Todd Rosenberg at sponsorIMN@informa.com.

Please contact Steve Glener at steven.glener@informa.com.

Please contact Danielle Rosmarin at events@imn.org

Please contact Danielle Rosmarin at events@imn.org.

You can view the list of attendees using the ConnectMe desktop and app-based platform exactly 4 weeks before the first conference day. You will receive an email on this date with your login instructions. This is for registered attendees only.

The networking app will open April 20, 2026.

This information can be found on our site’s agenda page approximately 8 weeks from the event.

Please click here to see information on our discounted hotel rooms.

Yes, the sessions are audio recorded. They will be available via the app to all registered attendees after the conference.

Please contact Jill Rowe at jill.rowe.us@informa.com.

Please contact Jill Rowe at jill.rowe.us@informa.com.

The dress code for this event is business casual.

There may be closed-door sessions that are restricted to certain job roles at the event. Otherwise your registration fee gives you admission to all of the sessions and all of the networking events and meals listed on the agenda. You also will have access to the networking app for a year after the event. And you will have access to recordings of the sessions within the networking app.

Please reach out to your sponsorship coordinator, Todd Rosenberg, at todd.rosenberg@informa.com.

Please reach out to your sponsorship coordinator, Todd Rosenberg, at todd.rosenberg@informa.com.

Please reach out to your sponsorship coordinator, Todd Rosenberg, at todd.rosenberg@informa.com.

We don’t give out booth locations prior to the event date, you will receive placement on-site.