Tammy Georgantes

VP of Customer Service Experience at Sequoia Equities

Speaker

With over 25 years of experience in the real estate industry, I am a passionate leader who strives to empower our team members to deliver exceptional customer experience and drive organizational change. As the Vice President of Customer Experience at Sequoia, I oversee the strategy, execution, and measurement of all customer-facing initiatives across the company, ensuring alignment with our vision, values, and goals.

Leading organizational change is at the core of what I do. I work closely with cross-functional teams and external partners to identify and eliminate customer pain points, improve satisfaction and retention, and increase loyalty and advocacy. My mission is to inspire, empower, and recognize our team members for their contributions and create a culture of customer obsession.