EXHIBITOR MANUAL
As a sponsor in this year's program, our number one priority is to deliver you both an outstanding Live and Virtual experience, resulting in more opportunities for networking, brand visibility, and lead generation than ever before.
Below you will find information and links that will prepare you for the Pharmaceutical Compliance Congress Canada. Please read carefully though each section, and let us know if you have any questions.
Sales
Matt Hannon | 212-600-3408 | matt.hannon@informa.com
Operations
Chabelyz Mejia | 774-407-5229 | chabelyz.mejia@informa.com - Sponsorship, Speaker and Event Organizer
Your Exhibit Space:
Each exhibit will be 8’ inline booth space for a tabletop exhibit. Included in the booth space is a 6’ table, 2 chairs, and a power strip.
A backwall popup display under 8x8 is allowed, or other self-provided graphics like pull-up banners – though all must be placed behind the booth and not on the sides of the table. With the hotel’s limited storage space, all spare boxes/cases must be stored under or behind the table.
EXHIBIT SCHEDULE
EXHIBITOR MOVE IN & MOVE OUT
Exhibition Set Up:
Sunday, June 1st, 2025: 3:00PM-5:00PM
Exhibition Break Down:
Tuesday, June 3rd: 2:00PM-4:00PM
EXHIBIT HALL HOURS
Monday, June 2th, 2025
10:00AM-6:30PM
AM Networking Breakfast: 9:00AM-10:00AM
AM Networking and Refreshment Break: 11:00AM-11:30AM
Networking Lunch: 12:55 PM - 1:55 PM
PM Networking and Refreshment Break: 3:35 PM - 4:05 PM
Welcome Reception: 5:30 PM - 6:30 PM
Tuesday, June 3rd, 2025
8:30AM-2:20PM
AM Networking Breakfast: 8:30AM-9:10AM
AM Networking and Refreshment Break: 10:20 AM - 11:30 AM
Networking Lunch: 12:45 AM - 1:45 PM
Exhibit Hall Floorplan 2025
Please see the updated Exhibit Hall Floorplan for PCC Canada 2025 Below:
SHIPPING & TRACKING NUMBERS
All exhibition materials should be shipped directly to the The Omni King Edward Hotel. The hotel will begin accepting packages on May 30th, 2025. A storage fee of $10 per box will be applied to any boxes received before May 30th.
Please Note: Deliveries will ONLY be received during receiving hours:
Receiving Hours: 9AM to 5:00PM Monday - Friday
Please Note: There will be a $3 fee per box for incoming shipments and $3 per box for outgoing handling. Each pallet or crate delivered to the Hotel is subject to a $50 handling charge.
SHIPPING LABELS
For shipping, please label with the below:
ATTENTION: Chabelyz Mejia
Contact Phone Number: 774-407-5229
Group: Knect 365 US Inc, PCC Canada 2025
Arrival: 2025-05-30
Property Address: 37 King St E, Toronto, ON M5C 1E9, Canada
Sales Manager: Christina Gluftsis
Sales Manager Email Christina.Gluftsis@omnihotels.com
Number of Boxes:
TRACKING NUMBERS
As part of our customer service to the exhibitors our show management team will help track packages on-site should any issues or delays arise.
Please send tracking information for any boxes shipped to the hotel to Chabelyz- Chabelyz.mejia@informa.com at your earliest convenience.
PASS REGISTRATION
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Chabelyz Mejia - Chabelyz.mejia@informa.com
Registration Passes
Your contract comes with a specific amount of complimentary passes for the event.
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, GES Visit Connect, to register for these passes.
Please Contact Chabelyz for the following:
- Pre-Conference Workshop passes
- Virtual Only passes
- Changes that need to be made to your registered complimentary passes
If you need to register for additional conference passes over your allocation - this can be handled through delegate sales:
Please Contact: matt.hannon@informa.com
Speaker Passes
Please DO NOT use your allotment of complimentary passes to register speakers. Speakers will automatically be registered
The PCC CANADA Speaker Operations Coordinator will be contacting all speakers directly with further information about their participation.
If you have not yet submitted your speaker details, please do so to Matt Hannon or Aiko Laski.
ACCOMMODATIONS
Please visit our Plan your Visit page for full information on hotel information for PCC CANADA 2025 ROOM BLOCK, including rates and links to make your reservations.
LEAD RETRIEVAL
Lead Retrieval will be available through ConnectMe/Visit Connect to all exhibitors and sponsors who opted in via their contract.
Lead Retrieval Setup
This is done via the same portal as pass registration. Your main company contact can login to the dashboard to see the options "TEAM", "QUESTIONS" and "LEADS" on the left hand side:
- TEAM – register your colleagues attending the show and they will automatically be setup to scan badges onsite to create your leads
- QUESTIONS – add an unlimited amount of qualifying questions for your leads
- LEADS – this will show a comprehensive, real-time list of leads scanned by your entire onsite team
Your Full Lead Report
Before the event begins you will receive login credentials to access your Alchemy lead dashboard, which details all your interactions with delegates on the event app in addition to onsite scans at your sessions and booth. This report updates automatically before, during, and after the event.
How to Update Your Sponsor Resource Page
Once you have gathered your Virtual Sponsor Hub Assets, you will be able to build your company profile within ConnectMe.
Please watch the video on the left on how to update your virtual hub page. If you have any questions, please get in touch with Justine Comeau
1. Login - If you're the primary contact for the event, you can login with your email address to edit your booth. The first time you login, you will need to update your profile first.
- Virtual Event Platform Login Link: https://lifesciences.connectmeinforma.com/welcome-desk
- User Name: your email address (if you have participated at an event with us already, please use your existing login/password)
- Passwordless entry - follow the instructions on the page. If you have trouble with the 'magic link' contact Justine Comeau
2. Click the Sponsor Hub Tab - find your company name and click 'Showcase'
3. Click Edit Stand - in the top right corner of your showcase page
4. Change/Update Content - you can add/remove any content in your hub. Click 'Update Showcase Demo' to publish your changes.
Sponsor Resource Page
PCC CANADA 2025 is a face to face event, with a portion live-streamed to a virtual audience. Please prepare the below for the Sponsor Resource Page.
Your resource page includes the following opportunities:
- Company name (as it should appear on the app)
- Company About Us: Write a snappy header to let visitors know who you are. (max 150 characters)
- Company description (maximum 1000 words)
- Company logo (400 pixels wide x 180 pixels high - JPG / PNG)
- Videos: provide up to 10 different videos in mp4 format (HD Resolution: 1920x1080 or 1280x720, landscape). Videos over 500mb or 5 minutes in length will fail to upload, so keep them short and interesting!
- Documents: provide up to 10 PDF files that can be downloaded by attendees
- Background Graphic for your page (OPTIONAL): image to increase your company branding on your page. (1250 x 150px; ABSTRACT-no text; JPEG or PNG)
- Thumbnail for Lobby of Sponsor Resource Page: 600 x 250px - ABSTRACT-no text; if you do not provide one, we will upload a generic event one for you.
EXHIBITING SUSTAINABLY
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Chabelyz.mejia@informa.com
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled .
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.