EXHIBITOR MANUAL
As a sponsor in this year's program, our number one priority is to deliver you both an outstanding Live and Virtual experience, resulting in more opportunities for networking, brand visibility, and lead generation than ever before.
Below you will find information and links that will prepare you for the Pharmaceutical Compliance Congress Canada. Please read carefully though each section, and let us know if you have any questions.
Key Contacts
Sales
John Egan | +1-908-310-7683 | john.egan@informa.com
Operations
Bridget Lacey | 781-413-4976 | Bridget.Lacey@informa.com - Sponsorship & Speaker Coordinator
Your Exhibit Space:
Each exhibit will be 8’ inline booth space for a tabletop exhibit. Included in the booth space is a 6’ table, 2 chairs, and a power strip.
A backwall popup display under 8x8 is allowed, or other self-provided graphics like pull-up banners – though all must be placed behind the booth and not on the sides of the table. With the hotel’s limited storage space, all spare boxes/cases must be stored under or behind the table.
EXHIBIT SCHEDULE
EXHIBITOR MOVE IN & MOVE OUT
Exhibition set up hours:
Tuesday, June 6: 9:00 AM- 2:00 PM
Exhibition break down:
Thursday, June 8: 1:00 PM - 5:00PM
EXHIBIT HALL HOURS
Tuesday, June 6
3:00 PM- 6:00 PM
PM Networking and Refreshment Break: 3:00 PM - 3:30 PM
Welcome Reception: 5:00 PM - 6:00 PM
Wednesday, June 7
7:45 AM - 6:00 PM
AM Networking and Refreshment Break: 10:00 AM - 10:30 AM
Networking Lunch: 12:30 PM - 1:30 PM
PM Networking and Refreshment Break: 3:00 PM - 3:30 PM
Networking Reception: 5:00 PM - 6:00 PM
Thursday, June 8
8:00 AM- 1:00 PM
AM Networking and Refreshment Break: 10:00 AM - 10:30 AM
Networking Lunch: 12:45 PM - 1:00 PM
SHIPPING & TRACKING NUMBERS
All exhibition materials should be shipped directly to the The Omni King Edward Hotel. The hotel will begin accepting packages on June 2, 2023. A storage fee of $10 per box will be applied to any boxes received before June 2.
Please Note: Deliveries will ONLY be received during receiving hours:
Receiving Hours: 9AM to 5:00PM Monday- Friday
Please Note: There will be a $3 fee per box for incoming shipments and $3 per box for outgoing handling. Each pallet or crate delivered to the Hotel is subject to a $50 handling charge.
SHIPPING LABELS
For shipping, please label with the below:
ATTENTION: Bridget Lacey
Contact Phone Number: 781-413-4976
Group: Knect 365 US Inc, PCC Canada 2023
Arrival: 2023-06-05
Property Address: 37 King St E, Toronto, ON M5C 1E9, Canada
Sales Manager: Agnes Co
Sales Manager Phone/Email : 416-863-323/ agnes.co@omnihotels.com
Number of Boxes:
TRACKING NUMBERS
As part of our customer service to the exhibitors our show management team will help track packages on-site should any issues or delays arise.
Please send tracking information for any boxes shipped to the hotel to Bridget- Bridget.Lacey@informa.com by June 5.
PASS REGISTRATION
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Bridget Lacey - Bridget.lacey@informa.com
Registration Passes
Your contract comes with a specific amount of complimentary passes for the event.
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, GES Visit Connect, to register for these passes.
Please Contact Bridget for the following:
- Pre-Conference Workshop passes
- Virtual Only passes
- Changes that need to be made to your registered complimentary passes
If you need to register for additional conference passes over your allocation - this can be handled through delegate sales:
Please Contact: george.barber@informa.com
Speaker Passes
Please DO NOT use your allotment of complimentary passes to register speakers. Speakers will automatically be registered
The PCC CANADA Speaker Operations Coordinator - Bridget Lacey will be contacting all speakers directly with further information about their participation.
If you have not yet submitted your speaker details, please do so
ACCOMMODATIONS
Please visit our Plan your Visit page for full information on hotel information for PCC CANADA 2023 ROOM BLOCK, including rates and links to make your reservations

EXHIBITING SUSTAINABLY
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Bridget.Lacey@informa.com
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.