Chris Incorvati

Chief Technology Officer at Jack's Family Restaurants

Speaker

Chris brings more than 30 years of experience in the restaurant industry, combining deep operational knowledge with enterprise-level technology leadership. Throughout his career, he has led award-winning teams recognized for driving meaningful innovation in restaurant systems, guest engagement, and operational efficiency.

Prior to joining Jack’s, Chris held senior technology leadership roles at Panera Bread, Au Bon Pain, and Legal Sea Foods. During his tenure at Legal Sea Foods in 2006, Chris and his team made industry history by deploying the first enterprise Point of Sale system in the United States and introducing the first Ingenico Pay-at-the-Table devices in North America. His teams were also early adopters of wireless tableside ordering, setting the foundation for many of the guest-facing technologies widely used today.

Chris is known for bringing a practical, operator-first mindset to technology. He believes the best technology is intuitive, reliable, and designed to stay out of the way of great hospitality. His approach is heavily influenced by the philosophy of “Unreasonable Hospitality,” focusing on using technology to enhance—not replace—the human experience for both guests and team members.

At Jack’s, Chris has led large-scale modernization efforts including enterprise POS transformation, network and infrastructure upgrades and support model improvements—positioning the brand for continued growth and innovation in the highly competitive QSR space.

Chris holds a Bachelor of Arts in Communications from Westfield State University. He currently resides in Pacific, Missouri.