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Restaurant Leadership Conference
Apr 13 – 16, 2025
JW Marriott Phoenix Desert Ridge Resort & SpaPhoenix, AZ

Jay Custard
Chief Digital Advisor at World Wide Technology
Speaker

Profile

Jay is a Chief Digital Advisor who works with retailers to harness the power of digital technologies to drive meaningful customer experiences and improved business outcomes. An experienced digital marketing and omnichannel commerce executive, he has worked across multiple disciplines with both large and mid-size companies to enable integrated commerce experiences on a global scale. He has been fortunate to serve the customers of Crocs, New Balance, Finish Line, Discount Tire, Southeastern Grocers, HyVee, Dollar General, CVS, U-Haul, Macy’s, Bass Pro/Cabela’s and others with a focus on customer experience, analytics, marketing, merchandising, and technology.

Agenda Sessions

  • Jersey Mike’s & Dairy Queen: How to Evolve CX in an Automated Era

    11:45am