Ted Hardy

Senior Director of Hospitality Technology Transformation at Topgolf USA

Speaker

Ted Hardy is a product leader and technology executive with over two decades of experience helping hospitality and restaurant brands harness technology to drive growth. Currently serving as Senior Director of Hospitality Technology Transformation at Topgolf USA, he leads a large team focused on modernizing the company's full restaurant tech stack — delivering significant cost savings, labor efficiencies, and revenue recovery.

Before Topgolf, Ted spent nearly a decade at KFC US leading product, engineering, and data science — growing omnichannel digital sales from the ground up, launching consumer-facing apps and platforms, and transforming the organization's development culture along the way. He has also held product leadership roles at Black Box Intelligence/GuestXM and Papa John's, and runs his own consulting & app firm, High Gravity Consulting, since 1995.

A cross-functional leader who bridges product, engineering, and data, Ted is passionate about building high-performing teams and leveraging emerging technologies — including AI — to modernize operations and elevate the guest and employee experience.