Frequently Asked Questions
Event FAQs
Interested in sponsoring SuperReturn Real Assets North America?
We'll provide you the platform to meet and win business from private capital's leading decision-makers.
Tell us what you want to achieve and we'll help you get there. Please contact Mandy at sponsorsuperreturn@informa.com or call 1-437-333-7360.
Interested in speaking at SuperReturn Real Assets North America?
We’re always looking for exciting new speakers.
If you’d like to speak and share your ideas with the most senior community in private capital, now is the time to let us know. Contact abbie.cooper@informa.com now.
How do I register for a free LP pass?
We offer complimentary attendance to investors from the following organisations: banks, corporate investors, development finance institutions, endowments, family offices, foundations, insurance companies, investment consultants, pension funds, RIAs and sovereign wealth funds subject to qualification.
If you'd like to apply, please contact Imogen at imogen.pearey@informa.com. Send us your address or as much detail on your position/organisation as possible.
Marketing partnerships/free places
We're always looking for new people to market our events to.
If you think you have a good list of potential prospects, please contact jasmine.mukerji@informa.com.
How do I register for a press pass?
SuperReturn welcomes journalists, reporters, radio personalities, photographers, film crews, and other members of the traditional news media at our conferences and events.
Please contact jasmine.mukerji@informa.com.
How do I see a list of attendees?
Our attendee list is shared via the ConnectMe app and desktop platform exactly three weeks before the main conference first day.
You will receive an email on this date with your login instructions.
Do you have discounted hotel rooms?
We are offering a discounted rate for rooms at nearby hotels.
Book your accommodation here. We encourage you to book early to avoid disappointment.
Are the sessions recorded?
Get access to recorded sessions from the global event series, plus exclusive behind-the-scenes content via our dedicated Streamly platform.
Attendee
How can I process a replacement?
Please contact info.events@informa.com along with the below details:
- Original Attendee:
- Name of replacement:
- Salutation (Ms,Mr,Dr,prof):
- Job title:
- Company name:
- Company address (including postal code):
- Phone number:
- Email address:
How can I amend my details?
Please contact info.events@informa.com along with your full name, company name, and the details of the amendment.
How long do refunds take to process?
Refunds take 4-6 weeks to process.
Can I split my pass with someone else?
Your pass cannot be split or shared between attendees under any circumstances.
Do you provide invoice options?
We are moving away from invoice/wire transfer options for all our events, all registrations must be completed with credit card at check out if under £8,000. Once completed your will receive a paid invoice within 1-2 days and access to ConnectMe within 24 hours if open.
If you can’t pay by credit card for payments up to £8,000, please contact gf-registrations@informa.com.
Cancellation policies
Information on cancellation, payment and replacement policies can be found HERE
Still have questions?
If you still have questions, please do not hesitate to contact us.
