Best practice in transport operations control
In transport operations today it is increasingly challenging to manage conflicting stakeholder demands effectively and efficiently, with constrained physical and human resources. The traditional control centre in air, rail and road transport needs to be reconsidered in this context.
We see organisations that have only generated limited returns on large investments in technology and process to consolidate and integrate control concepts.
This integration, provides a single, common situational picture to all, a common operating plan and, ultimately, houses all operators under one roof.
Although these developments have brought incremental improvements in operational performance and cost efficiency, they do not address the underlying factors that are critical to successful command and control.
We have developed a maturity map which gives a balanced assessment of where organisations are on the operations control journey and can be found in the attached report: ‘Where Are You On Your Operations Control Journey?’
The report also discusses three key themes underpinning effective operational management as well as the role of technology and innovation in shaping future opportunities:
- A shift from asset control to flow management.
- A move from reactive to proactive management against an evolving plan.
- Centralisation and joint working: consolidated control rooms co-locating a range of key stakeholders working collaboratively from a common plan and situational picture.
Download the ‘Where Are You On Your Operations Control Journey?’ report
It is only by redefining their approach to operations control that operators will be able to manage the growing demands on transport networks successfully.