Frequently Asked Questions

HOW CAN I PROCESS A REPLACEMENT? 

Please contact EBDcustomerservice@ebdgroup.com along with the below details: 

• Original Attendee: 
• Name of replacement: 
• Salutation (Ms,Mr,Dr,prof): 
• Job title: 
• Company name: 
• Company address (including Zip code): 
• Phone number: 
• Email address: 

HOW CAN I AMEND MY DETAILS? 

Please contact EBDcustomerservice@ebdgroup.com along with your full name, company name, and the details of the amendment. 

HOW LONG DO REFUNDS TAKE TO PROCESS? 

Refunds take 4-6 weeks to process.  

HOW CAN I GET A VISA INVITATION LETTER? 

Please note that only registered delegates can request a visa invitation letter, once registered please contact EBDcustomerservice@ebdgroup.com with the below details: 

• Name:  
• Designation:  
• Passport Number:  
• Date of Issue:  
• Date of Expiry:  
• Date of Birth: 

HOW CAN I ACCESS MY PARTNERING ACCOUNT?

Once registered please allow up to 24 hours for the partnering team to send you your login details.

HOW CAN I SET UP A GUEST ACCOUNT? 

• Go to you profile page and then over to the Delegates/Guests box located on the right-hand side.
• Click on the Guests tab and then on the button that says, “Invite Guest”.
• Enter the email address of your guest and then click send Your guest will receive an email with a link that will allow them to log in to your account. 

During their first-time logging in they will be asked to verify their email address and fill out some brief information about themselves so that you know who is entering your account.
 

WHAT'S THE DIFFERENCE BETWEEN THE ALL-ACCESS PASS AND THE DIGITAL PASS? 

Our All-Access Pass gives you access to onsite one-to-one partnering meetings, exhibit floor, and networking on March 20–23 as well as on-demand content, such as company presentations, panel discussions, and company showcases, up to four weeks before the event. This registration also includes digital one-to-one partnering meetings, March 28–30.  

Our Digital Access Pass will give you access to on-demand content, such as company presentations, panel discussions, and company showcases, up to four weeks before the event and virtual one-to-one partnering meetings, March 28–30, 2023. 
You can learn more about our Access options here 

DO YOU PROVIDE INVOICE OPTIONS?

We are moving away from invoice/wire transfer options for all our events, all registrations must be completed with credit card at check out. Once completed your will receive a paid invoice within 1-2 days and access to partneringONE within 24 hours.  

PRE-REVENUE BIOPHARMA AND ACADEMIC REGISTRATION (5 FOR 1 OFFER) 

To qualify for this pass, the following criteria must be met: 

Biotech and Pharma criteria: 

• Be pre-revenue   
• The company must be engaged in developing their own pipeline of 
• Therapeutics or diagnostics, or 
• Technology platforms, or 
• Digital medicine products 

Tech Transfer Office and Academic criteria: 

Be a not-for-profit university, hospital or institute, commercializing biotechnology therapeutics projects, technology platforms or digital medicine projects. 

Step One: Register and pay for an All-Access pass 
Step Two: EBD dedicated team will be vetting your registration. 
Step Three: If your company qualifies, you will receive a confirmation email with a VIP code to register 1 x Complimentary All-Access Pass & 3 x Complimentary Digital Access Passes. 

***Pre revenue offer is not available for onsite purchase***

YOUNG COMPANY OFFER 

Young Company criteria:    

• Developing therapeutics or diagnostics  
• Pre-revenue  
• 3 years old or younger  
• With 10 or fewer employees  

 BIO-Europe Spring Young Companies Application (smartsheet.com) 

***Young company offer is not available for onsite purchase***

HOW MANY PEOPLE ARE YOU EXPECTING AT BIO-EUROPE SPRING 2023? 

We are expecting around 3200+ attendees  

WHERE CAN I FIND THE AGENDA AND SPEAKERS?

Full Agenda information can be found HERE

Full speaker list can be found HERE

WHERE CAN I SEE THE NETWORKING RECEPTION INFORMATION?

All information on our planned evening receptions can be found HERE

HOW MUCH DOES IT COST TO EXHIBIT AT BIO-EUROPE SPRING? 

Basic exhibit booths at BIO-Europe Spring 2023 start from 5.490 EUR for 6m² and 9.990 EUR for 12m². The first registration can be booked at the rate of 900 EUR instead of 2.495 EUR. Prices for exhibiting at BIO-Europe 2023 will be somewhat higher, but a discount is available by securing the space early. 

More details available on our website

VENUE INFORMATION

Messe Basel 
Messeplatz, Hall 1, Entrance North 
4005 Basel, Switzerland 

More information on the venue and how to get around can be found HERE
 

PARTNERING HOTELS

All information can be found HERE

HOW CAN I PROMOTE MY ATTENDANCE?

We prepared a marketing toolkit page with all the information and options to promote your attendance at BIO-Europe Spring HERE

I AM NEW TO BIO-EUROPE SPRING. WHERE DO I START?

We are introducing a custom-made initiative tailored to the needs of first-time attendees. The program will include the opportunity to start networking with your peers and a sneak preview of the conference on Sunday, March 19, for easier navigation on the first day of the conference.

Sign up HERE

CANCELLATION POLICIES

Information on cancellation, payment and replacement policies can be found HERE