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Mostafa Sayed
Trainer at Informa Connect Academy
Trainer

Profile

Mostafa is currently a Business Excellence Senior Manager & Global COPC Consultant at Majorel and a certified COPC CX performance leader, a certified COPC professional Manager, as well as a certified lean six sigma green belt.

He has 15 years of diverse corporate experience in different areas like customer service, Business Process Outsourcing, Business Performance Analysis, Auditing, Telecommunications, Learning & Development, Human Resources, and Organization Development.

He has 10 years of experience delivering trainings with +6500 training hours in advanced excel, data analytics, lean six sigma, and customer experience management.

He delivered training and consultation to companies such as Majorel, Aramex, Breadfast, Global Terminology, and Seven for Commercial Agencies.