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Certificate in Customer Journey Mapping for Business Impact

24 - 27 November 2025
In Person or Live Digital

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Session 3: Customer Journey Mapping vs. Internal Processes Mappingkeyboard_arrow_right

Session 3: Customer Journey Mapping vs. Internal Processes Mapping

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Session 3: Customer Journey Mapping vs. Internal Processes Mapping
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Session 2: Customer Journey Mapping (CJM) – Design & Reality
NextSession 4: Measuring Customer Experience – Voice of Customer (VOC)
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