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13 - 16 October 2025
In Person or Live Digital

Certificate in Quality Management & Business Improvement

Applying lean, six sigma and other improvement strategies to prepare your company for the digital age

Sign Up for Our Quality Management & Business Improvement Training

Reduce your costs by improving process efficiency and reducing re-work

Why Attend?

A Quality Management & Business Improvement programme has the potential to deliver huge improvements to the efficiency and effectiveness of your organisation and will continue to deliver improvements on a continuing basis in the future; but to achieve this you must look at it as a strategic initiative not as a short-term fix.

This course offers four days of focused and practical training that will deepen your understanding of how you can help transform your organisation to achieve significant cost savings while, at the same time, delivering a vastly improved service to your customers or clients.

Benefits Of Attending

  • Reduce your costs by improving process efficiency and reducing re-work
  • Improve the experience of your customers by reducing delivery time and reducing defects and mistakes
  • Improve the morale of your employees by developing a culture in which they can thrive and develop

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.

Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models

Is this course for you?

Who Should Attend

Business Improvement Professionals, Quality Managers/Directors, Operations Managers and others with an interest in business improvement and quality management.

In addition, this programme is of particular interest to senior managers and directors who are contemplating an investment in continuous improvement and are seeking a strategic approach that best fits their organisations

Course Information

Delegates can earn up to 24 CPEs
Program level: Intermediate

Course methodology

It is our intention to provide a learning environment that helps you to understand a range of concepts, tools, techniques and methodologies through a range of interventions that will be informative, varied and fun.

Learn More About This Training Course

Delivered by Alan

Alan has been a training & development professional for over fifty years. He began his career in the computer industry and subsequently spent over thirty years in the U.K. banking sector where he held several senior roles in Training Management, Human Resource Management, Operations Management and Quality Management.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

Customer Care Officer

Al Yah Satellite Communications Company, UAE

"Alan was great. He asked us what we wanted to focus on from day one and delivered"