Alan Power

Trainer at Informa Connect Academy

Trainer

Managing Director,

Mpower (UK) Ltd., UK

Alan Power first entered operations management in 1989 when he was invited to set up a new, centralised mortgage operation for the UK’s TSB Bank. Alan had previously been Director of HR and Quality for Mortgage Express Ltd, where he had launched a successful quality management programme. It was the success of this programme that directly led to his appointment as General Manager of the new operating company, TSB Homeloans. The new company was set up with a strong focus on operational excellence, using tools and techniques that would today be recognised as Lean Thinking and Six Sigma and the approaches collectively known as Business Excellence. Alan has been a visiting tutor at the University of Warwick (UK) where he lectured on operations management on a senior management MBA programme and at the University of Leicester (UK) where he lectured on Quality Management to students studying for a Masters degree in Quality Management.