Certificate in Writing Effective Policies & Procedures

Course Overview

Employees and staff members often get stuck in certain situations when they are doubtful of what needs to be done. Policies and procedures should be one of the first places to go to in situations of doubtfulness and should be the answer and guide for how to act.

Often, poorly written, or unclear policies and procedures are one of the main reasons why employees find themselves wasting time making certain decisions, mistakes, or stuck in doubt and frustration over a certain situation. Clear and effective policies and procedures set the tone and standard to act, and to make decisions professionally. Therefore, policies and procedures should be accurate, brief, clear, and easy to follow and comprehend. When properly followed, they are guaranteed to save time, eliminate frustration, and increase productivity and efficiency.

Benefits Of Attending

• Appreciate the importance of and know the difference between policies and procedures
• Improve strategic thinking on how to develop policies and procedures
• Draft effective policies and procedures
• Recognise the importance of employee compliance and acknowledgment of policies and procedures

Competencies

• The importance of compliance to policies and procedures
• Clear communication and clarity for better teamwork and collaboration
• Efficiency in writing and the appropriate choice of words while drafting
• Analysing current policies and procedures and identifying problems within
• Enhancing technical and professional expertise of subject matter experts
• Driving results and maintaining high quality of work

Who Should Attend?

• Professionals attempting to write policies and procedures for the first time
• Staff currently responsible for writing policies and procedures – Wanting to improve their skills
• Managers at all levels who wish to refresh and consolidate their knowledge and skills on matters of policy and procedure writing
• Quality Assurance professionals
• Human Resource professionals

Certification Criteria

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If, for any reason, you miss more than 2 hours of the course sessions, you willnot be eligible to sit the course assessment
• Successful completion of the course assessment: Assessments will be ongoing and based on in-class participation and activities
  
  

Course Methodology

This interactive training course will promote discussions and encourage delegates to share their experiences and ask questions. The learning will be supplemented with the use of best practice, real examples and situations, exercises, and templates to better understand the key concepts, challenges faced, and the impact of drafting and implementing policies and procedures.

Delivered by Mohammad

Mohammad is a certified Project Management Professional (PMP) with over 30 years of experience in strategic reform, institutional development and capacity building. He has delivered more than 4,000 hours of training and has trained over 1,000 participants across sectors in UAE, Jordan, Saudi Arabia, and Libya, focusing on administrative and project management.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

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