This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

15 - 18 December 2025
In Person or Live Online

Attendees

WHO SHOULD ATTEND

This course is suitable for anyone with an administrative role in an organisation, or responsible for the processing of information. It is also highly recommended for those with – or wishing to achieve – higher management and board responsibilities in developing strategies to achieve organisational success through the application of Administrative Management techniques:



Administrators and Management Secretaries

Administrative Assistants and Department Co-ordinators

Office Managers and Supervisors

Office Administrators and Executive Assistants

Personal Assistants and Executive Secretaries

HR and Finance professionals

COURSE REQUIREMENTS AND CERTIFICATES


Delegates must meet two criteria to be eligible for an Informa Certificate of Completion for a course:

• Satisfactory attendance – delegates must attend all sessions of the course.
Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course exam.
• Successful completion of the course assessment.

Delegates who do not meet these criteria will receive an Informa Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

COURSE METHODOLOGY

You will engage in interactive group activities and discussions throughout the course, and discover transformational methodologies to help you become truly effective within your current and future roles.

The In-Person training will offer a deeper dive into the key concepts, exercises and provide opportunities for longer discussions