Course Specific FAQs

The Certified Administration Manager (CAM) course is an interactive and practical professional administration course designed to develop key administrative skills at both personal and organisational levels. It provides tools and strategies for adapting to dynamic workplaces and enhancing administrative leadership. This course is CPD-accredited and ideal for those aspiring to improve their office management qualification. Download the course brochure for full details.

In the Certified Administration Manager (CAM) course, you will learn how to master goal setting, change management, team building, communication, knowledge management, and innovation skills. You will also gain proficiency in time management and performance metrics such as Critical Success Factors (CSFs) and Key Performance Indicators (KPIs). The programme fosters professional growth and adaptability in operations and administration management. Download the course brochure for full details.

The Certified Administration Manager (CAM) course uses a blend of theory, practical examples, and group workshops to develop administrative leadership certification skills. It incorporates models such as SMART objectives, PESTEL analysis, and the systems view to support organisational development. The course also integrates innovative approaches including AI opportunities and lean management performance techniques.

The course covers leadership in organisations, management theories, organisational culture, motivation, change management, communication, teamwork, knowledge management, creativity and innovation, and time management. It also addresses performance measures, quality approaches, and administrative systems. These topics equip delegates with comprehensive skills for effective office management and administration.

The Certified Administration Manager (CAM) course is ideal for administrative professionals such as administrators, executive assistants, office managers, personal assistants, HR and finance professionals, and those aspiring to higher management or board-level roles. It suits individuals seeking a professional administration course to boost their career and gain admin management certification.

Upon completing the Certified Administration Manager (CAM) course with full attendance and successful assessment, you will be awarded an Informa Connect Academy Certificate of Completion along with any applicable partner certifications. This administration management certification is valued for professional growth and is supported by CPD accreditation. Delegates not meeting requirements receive a Certificate of Attendance.

There are no formal prerequisites for the Certified Administration Manager (CAM) course, making it accessible to a broad range of professionals working in administrative and office management roles. The course is designed for both those currently in administrative positions and those aspiring to gain an admin management diploma.

The Certified Administration Manager (CAM) course is available as both live online and in-person training sessions, with documentation and refreshments provided for in-person learners. The course is designed to be interactive, combining lectures with group work for a dynamic learning experience. Download the course brochure for full details on schedules and pricing.

Course fees for the Certified Administration Manager (CAM) include comprehensive documentation, access to interactive workshops, luncheon and refreshments for in-person learners, and online support for virtual participants. Participants receive a hard or soft copy of the certificate depending on delivery format. Expert trainers provide expert guidance to ensure a practical learning experience.

Yes, the Certified Administration Manager (CAM) course can be delivered as an in-company training programme tailored to organisational needs. This corporate administration training option allows businesses to equip their teams with essential administrative leadership certification and professional administration skills. Contact Informa Connect Academy for arrangements and customised solutions.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

Learn how organisations function, the role of management and leadership, and how to set objectives using frameworks like SMART. Understanding these elements helps you align processes, people, and systems to achieve measurable results.

Explore strategies to optimise organisational effectiveness.

Familiarity with classic and modern management models, leadership approaches, and ethical practices helps you make informed decisions, motivate teams, and lead with impact.

Discover which leadership styles work best in different scenarios.

Effective teams require understanding group dynamics, building trust, facilitating collaboration, and navigating the stages of team development. Tailoring your leadership style to your team maximises engagement and performance.

Learn techniques to develop high-performing teams.

Self-analysis, personal development planning, and techniques like Adair’s time management principles or the 7 Habits help prioritise tasks, boost productivity, and enhance leadership effectiveness.

Explore strategies to maximise your personal and professional development.

Key metrics like KPIs and Critical Success Factors (CSFs), combined with quality improvement approaches and systematic performance evaluation, ensure administrative processes align with organisational goals.

Learn how to track and improve administrative performance effectively.