Ben ScalesHead of Sales at Elephants Don't ForgetSpeaker
Profile
Ben Scales is the Head of Sales at Elephants Don't Forget. During his tenure, he has held various roles in business development and key account management, and for five years, he has led the company's Business Development team.
Ben is passionate about helping customers transform their customer service by empowering their people. He is an avid believer in the power of knowledge and competence.
Agenda Sessions
The role of agentic AI in consumer duty: enhancing customer outcomes
, 09:55View Session
