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Consumer Duty
February 2026
Venue TBCLondon

Emily Moss
Head of Outsourcing, RBS International (formerly Retail Consumer Duty Lead at NatWest) at Natwest
Speaker

Profile

Emily is a Senior Risk & Compliance Manager, currently working in Digital Compliance & Conduct at NatWest. Prior to this, Emily led the implementation of Consumer Duty in the 1LOD across the Retail Bank & has worked in a range of 2LOD Risk & Compliance roles. Emily previously worked as a journalist and in communications before coming into Banking.

Agenda Sessions

  • Looking forward: Leveraging the duty to enhance competitive advantage

    09:10