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Consumer Duty 2027
Returning in 2027
Venue TBALondon

Jenny Tabrah
Head of Compliance at Castle Trust Bank
Speaker

Profile

Jenny Tabrah is the Head of Compliance at Castle Trust Bank, where she leads the bank’s compliance framework and oversees regulatory delivery across conduct, Consumer Duty, governance, product oversight, and regulatory change. She plays a key role in strengthening controls, supporting senior decision‑making, and embedding a culture that delivers fair outcomes for customers. With extensive experience across specialist lending and banking, Jenny brings deep expertise in interpreting FCA requirements and translating them into proportionate, practical standards. Her approach is insight‑driven and collaborative, ensuring regulatory expectations are meaningfully integrated into the customer journey while enabling the business to operate with clarity and confidence. She holds the ICA International Diploma in Governance, Risk and Compliance and is recognised for her pragmatic regulatory judgement and ability to influence and support senior stakeholders.

Agenda Sessions

  • Maintaining quality data and MI along the customer journey

    09:10