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Consumer Duty
February 2025
Millennium KnightsbridgeLondon

Matt Gardiner
Head of Conduct Risk Monitoring at Legal & General


Matt is the Head of Group Compliance Monitoring at Legal & General. He leads the team that undertake a range of second line, non-financial risk monitoring reviews across the Legal & General Group. Matt joined Legal & General in 2018 and was originally responsible for the Group-wide Conduct Risk Policies and conduct risk reporting to entity Boards and risk committees, before moving to the Monitoring team in 2021. Prior to joining Legal & General, Matt was a Manager at PwC working in their regulatory risk assurance practice, working with a range of financial services clients on any regulatory challenges they may be facing. Matt started his career at the Financial Services Authority, later moving to the Financial Conduct Authority, where he worked as a Supervisor within the insurance department.

Agenda Sessions

  • Unpacking what is meant by ‘good outcomes’ and how to evidence this