This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Consumer Duty
4 February 2025
Park Plaza WaterlooLondon
Book Now
Menu
Book

Rebecca McEvilly
Deputy Chief Control Officer, Business Operations at One Savings Bank
Speaker

Profile

Rebecca McEvilly is the Deputy Chief Control Officer at OneSavings Bank, leading the Operational 1st Line Control & Assurance team. She ensures positive customer outcomes through journey reviews, quality assurance, and root cause analysis, driving operational excellence in alignment with the bank's purpose of helping customers prosper.

Agenda Sessions

  • Testing for signs of vulnerability and evidencing ‘good’ customer understanding

    , 14:50
    View Session

At this event

Prev
Next
Sean Meritt
Complaints Manager
Hoares Bank

See Rebecca at Consumer Duty

Book Now