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Consumer Duty
4 February 2026
Novotel London Tower BridgeLondon
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Rebecca McEvilly
Deputy Chief Control Officer, Business Operations at One Savings Bank
Speaker

Profile

Rebecca McEvilly is the Deputy Chief Control Officer at OneSavings Bank, leading the Operational 1st Line Control & Assurance team. She ensures positive customer outcomes through journey reviews, quality assurance, and root cause analysis, driving operational excellence in alignment with the bank's purpose of helping customers prosper.

Agenda Sessions

  • The Role of Agentic AI in Consumer Duty: Enhancing customer outcomes

    , 09:50
    View Session

At this event

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Roger Miles
Faculty Lead, Conduct & Culture Academy
UK Finance

See Rebecca at Consumer Duty