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Consumer Duty
February 2025
Millennium KnightsbridgeLondon



Huntswood create better outcomes for our clients, their customers and the communities they’re part of. Our advisory services team harnesses regulatory expertise to deliver robust, independent and professional advice on the evolving risk and regulatory landscape.

Our advisory team specialises in conduct risk, covering areas such as Consumer Duty, complaints, product review and remediation, vulnerable customers and collections and identifying ways to deliver operational efficiency and improved customer journeys. We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the people, processes and knowledge businesses need to succeed.

We’re built on the ambition to make a positive difference. We put the right people in the right place at the right time – whether it’s our dedicated team of associates or our board. together, we’ve got the outstanding track record of delivery, the depth of expertise and the flexibility of approach to be the trusted partner our clients deserve.

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