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Next-generation patient services, support models and network distribution strategies to accelerate access and uptake.

Navigating COVID-19: Critical success factors for helping providers overcome patient access and reimbursement challenges

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“An opportunity emerging from the pandemic is faster adoption of technology. Patients and providers have accepted solutions in two to three months that normally took two to three years.” - Tommy Bramley, Ph.D., President, Lash Group

At Patient Assistance & Access Programs 2020 event, a panel discussed the critical success factors for helping providers overcome patient access and reimbursement challenges created by COVID-19. They explored how demand for patient support and financial assistance is likely to grow in the coming months and how technology and process solutions can simplify access to patient assistance programs. They also looked at how to support physician practices during this challenging time, manufacturers’ field services teams must be flexible, collaborative, and communicative.

You can read or download a summary of the key takeaways from the session sponsored by AmerisourceBergen in the attached PDF by clicking 'Download Now' above or here.

The panel featured:

  • Tommy Bramley, Ph.D., President, Lash Group
  • Mark Beightol, Vice President, Client Delivery, Lash Group
  • Corey Ford, Director, Reimbursement and Policy Insights, Xcenda
  • Melissa Mulchahey, Vice President, Field Services, Xcenda

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