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Jim Steven
Head of Data Breach Services at Experian


Jim Steven is Head of Data Breach Services for Experian UK, building on the knowledge, experience and success of Experian’s global data breach resolution offering.

Jim’s team, work with businesses to help them manage and resource small to large-scale data breach and crisis responses, including customer notification, contact centre and credit/identity monitoring services for customers/employees affected by a breach or crisis event. They also support clients in preparing and practicing readiness plans for potential incidents to mitigate the impact and speed of recovery.

Prior to joining Experian, Jim worked in the security and risk management industry providing expertise in security risk management solutions, travel risk management, aviation security and corporate security for some of the world’s largest security companies.

Agenda Sessions

  • Helping businesses to respond and reassure consumers in a crisis