Customer service classes now in session

KTUU of Anchorage, Alaska recently ran a report on a customer service course being offered by the Cook Inlet Tribal School. This two week course teaches students how to learn how to effectively deal with customers and manage their employees properly. As noted in the video below, there is a lack of workforce in Anchorage, so it shows when employers put their employees directly to work with out first training them on the basics of customer service. Watch the news report here.