Customer Service Week with JoAnna Brandi -- Day Three

On day four of customer service week, JoAnna Brandi talks about employee happiness and customer happiness.

Watch the video here:
http://www.customercarecoach.com/CSW2008/CSW_day4.asp

What can you do to promote happiness within your company? Do you have any activities you do on a daily or weekly basis to promote happiness within your organization?