Customer Service
Deadly Customer Service Mistakes
I came across this list of customer service mistakes from SEO Hosting that many companies are still committing to this day. Take a look at them, is your company guilty of any of these mistakes? We're interested in any other mistakes that aren't on this list as well. Enjoy!
- Ignoring your customer after the sale
- Not living up to your promises
- Not truly listening to your customer
- Treating customer complaints as a nuisance rather than an opportunity
- Being difficult to reach
- Not taking responsibility
Read the full post here.