Professional Assertiveness Training

About the Course

Your ability to communicate your ideas, get your point across, lead your teams or simply maintain professional credibility can mean the difference between success and failure.

Competition is fierce in the business world and if you can have more and better professional tools, know how and when to use them, you will enhance both your career satisfaction and prospects. That is precisely what this professional assertiveness course designed to do.

This professional assertiveness training will provide the tools needed to improve performance in areas of: self belief; self-confidence; communicating; business language; listening; questioning; dealing with difficult people; influence; persuasion; professional presence; personal power; and more.

The focus of this course is on practical outcomes rather than academic learning by showing you how to be professionally assertive in different scenarios. It also includes self-evaluation, group discussion, practical activities, practice techniques, checklists and action plans designed to facilitate change-oriented learning, for effective and immediate integration and application in your professional life.

Who Should Attend

Anyone interested in developing or improving assertive communication skills for professionals to enhance their composure and personal profile at work, and become more confident and effective in their interactions with those they work with; at all levels of the organisation.

Key Learning Objectives

• Learn to identify and manage different types of business behaviour
• Benefit from an in-depth personal assertiveness assessment
• Discover how to enhance self confidence, self esteem, and self belief
• Recognise techniques for maintaining composure and credibility
• Develop critical skills to handle criticism, anger, negativity and confrontation
• How to overcome confidence breakers in the workplace
• Identify the differences between assertiveness, confidence, influence and power
• Develop the skills to make you a more confident, credible and assertive communicator

Course Information

Instructional Delivery Method: Live Digital
Prerequisite & Advanced Preparation: Reading material will be sent prior to the course

Delivered by Andrew Lee

Andrew has designed and delivered organisational development programs throughout Australia, Southeast Asia and the Middle East. The universal nature of his approach has enabled him to achieve success in both the public and private sector, in industries as diverse as oil and gas finance, education, health and retail.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.