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Day 2 - Client Experience & Digital Advice
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Day 2 - Client Experience & Digital Advice
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08:45 - 09:1530 mins
Energy-Boosting Yoga Session
09:30 - 09:4515 mins
Next Customer, Please: The changing face of client relationships
10:00 - 10:1515 mins
The roaring 20s: from Product Push to Client Pull. A fresh view of the value in a Digital Age
- David Tiller - Global Head of Client Technology Solutions, Standard Life Aberdeen
10:30 - 11:1545 mins
Wealth Leaders Panel: Rethinking the value proposition in the era of hyper-personalisation – Creating a truly holistic client-centric experience
- Meghna Mukerjee - Senior Analyst, Wealth Management, Aite Group
- Apiramy Jeyarajah - Head of UK Wholesale, Aviva Investors
- Marianne Verhaar-Strijbos - Director of Private Wealth Management, ABN AMRO MeesPierson
11:30 - 11:4515 mins
Case Study: Behavioural Analytics & Nudge Finance
12:00 - 12:1515 mins
Reimagining the digital wealth customer journey from the client perspective
- Ilan Davidovici - Principal, Client Experience, Edward Jones
12:30 - 12:5020 mins
Ask Me Anything – 20 in 20 with a Wealth Management Legend
12:50 - 12:555 mins
Close of Digital Wealth Virtual
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