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In Person or Live Digital
EFQM Certified Excellence Practitioner
Empower change, drive excellence – unlock the potential of the EFQM model
Sign up to become an EFQM Certified Excellence Practitioner
The EFQM Certified Excellence Practitioner course equips individuals with the comprehensive knowledge and practical skills to implement the EFQM Model within their organisations. Over the four-day course, participants learn about the organisational 'perception vs performance gap', gain powerful insights from thousands of businesses worldwide, and identify key areas of opportunity to tackle for their organisation.
Why This Course Is For You
This certification is a crucial step towards the EFQM Certified Excellence Expert designation, which prepares individuals to lead organisations to a sustainableand competitive future.
- Emphasis on the practical application of the EFQM Model to prepare individuals for effective implementation across their organisation.
- Provides insights from the experience and findings of thousands of organisations worldwide.
- Equips individuals with the skills to conduct thorough business diagnostics and benchmark organisational performance.
Learning Outcomes
- Understand how to identify areas of opportunity and improvement usingthe EFQM Model to make measurable differences in business performance.
- Apply the EFQM Model criteria and the RADAR logic to transform organisational performance and achieve strategic alignment.
- Analyse the 'Perception vs. Performance gap' to uncover significant opportunities for organisational improvement.
- Develop skills to engage and prepare employees for EFQM assessments, fostering buy-in for change and improvement programmes.
- Create streamlined EFQM assessment processes that reduce operational costs and effort while maintaining effectiveness.
This Course Is Ideal For
Excellence and Quality Assurance Managers and any other operational orsenior-level roles who want to support their organisations in preparing for EFQM assessment.
- Quality and performance professionals
- Business excellence managers
- Team leaders and department heads
- Change agents and internal consultants
Download the programme brochure
The brochure includes course learning outcomes, certification requirements, examination format and criteria, information about the course director & more.
Upcoming Courses
schedule Date | maps_home_work Delivery Type expand_moreAll Locations In Person Live Digital | person Trainer | language Language | ||
|---|---|---|---|---|---|
04 May 2026 4 days 08:30 14:30 Asia/Dubai | location_on In Person Dubai, UAE | English | $5,445.00 | ||
04 May 2026 4 days 08:30 14:30 Asia/Dubai | location_on Live Digital Online | English | $3,895.00 | ||
26 Oct 2026 4 days 08:30 14:30 Asia/Dubai | location_on In Person Dubai, UAE | English | $5,445.00 | ||
26 Oct 2026 4 days 08:30 14:30 Asia/Dubai | location_on Live Digital Online | English | $3,895.00 |
Filter By:
Delivery Type
expand_moreAll Locations
In Person
Live Digital
04 May 2026
4 days, 08:30 14:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
$5,445.00
04 May 2026
4 days, 08:30 14:30 Asia/Dubai
location_onLive Digital
Online
Language: English
$3,895.00
26 Oct 2026
4 days, 08:30 14:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
$5,445.00
26 Oct 2026
4 days, 08:30 14:30 Asia/Dubai
location_onLive Digital
Online
Language: English
$3,895.00
Contact us
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.
Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models
Learn More About This Training Course
Delivered by Agnieszka
Agnieszka is a Certified EFQM Global Award Assessor and a Business Excellence Lead Advisor at EFQM withover 10 years of experience in preparing for, conducting, and leading strategic assessments of organisations globally.
Certified by EFQM
EFQM’s framework – The EFQM Model, EFQM’s Learning Pathways, and AssessBase – empower organisations to navigate their journey towards sustainable performance through transformation and continuous improvement.
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement