Evaluating the value of operational risk: From risk awareness to regulatory compliance

Ensuring continuous and consistent service to clients and customers is becoming a bigger challenge for financial institutions. The importance of operational resilience is reestablished year after year, following incidents such as the CrowdStrike event and the collapse of SVB. But what are the challenges and key focuses for banks? With the compliance landscape changing as well, it is crucial for banks to consider the operational impact of each risk and how to get ahead of the game.

The risk landscape of Zambia with CRO Mutisunge Zulu

Mutisunge Zulu, Chief Risk Officer, Zanaco Plc, shares operational challenges Southern Africa, particularly in Zambia, focusing on climate change, power generation, and geopolitical influences. He highlights the importance of client-centric approaches and innovative solutions in maintaining resilience, and explores the impact of digital transformation and currency risk management.

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