Mobile surveys
Four Need-to-Knows About the Millennial Mindset from Target
By Marc Dresner, Senior Editor,
IIR
IIR
The Millennial consumer has four
core needs/expectations. Fail to meet every one and you risk losing him/her.
core needs/expectations. Fail to meet every one and you risk losing him/her.
That's according to Michael Abata,
multicultural marketing manager and consumer futurist at Target Corp.
multicultural marketing manager and consumer futurist at Target Corp.
'Loyalty
is defined much differently by consumers today.'
is defined much differently by consumers today.'
'Loyalty is defined much differently by consumers today,' Abata told the Research Insighter.
'They might be loyal to you for a few months,
but then something better might come along that appeals to one of those four core
needs and they could quickly move on,' he added.
but then something better might come along that appeals to one of those four core
needs and they could quickly move on,' he added.
Abata also shared some thoughts, tips and
observations that researchers should consider, notably around mobile...
observations that researchers should consider, notably around mobile...
'I
often feel like the client isn't holding research companies accountable to
ensure that whatever we're putting out is actually mobile-friendly.'
often feel like the client isn't holding research companies accountable to
ensure that whatever we're putting out is actually mobile-friendly.'
'I often feel like the client isn't holding research
companies accountable to ensure that whatever we're putting out'especially in
quantitative research'is actually mobile-friendly and that it looks good and
works well on a mobile phone,' he remarked.
companies accountable to ensure that whatever we're putting out'especially in
quantitative research'is actually mobile-friendly and that it looks good and
works well on a mobile phone,' he remarked.
In this wide-ranging interview for the
Research Insighter podcast series, Abata takes us inside research at the bullseye
brand, covering:
Research Insighter podcast series, Abata takes us inside research at the bullseye
brand, covering:
' Four need-to-knows
about the Millennial mindset
about the Millennial mindset
' Why 'friendship
groups' trump focus groups
groups' trump focus groups
' Target's shift
from proprietary communities to commercial platforms
from proprietary communities to commercial platforms
' New rules for
engaging Millennial respondents in research...and much more!
engaging Millennial respondents in research...and much more!
Listen to the
podcast here!
podcast here!
Download the
transcript here!
transcript here!
Editor's note: Michael Abata
will be speaking at TMRE 2015'The Market Research Event'now in its 13th
year as the largest, most comprehensive research conference in the world taking
place November 2-4 in Orlando.
will be speaking at TMRE 2015'The Market Research Event'now in its 13th
year as the largest, most comprehensive research conference in the world taking
place November 2-4 in Orlando.
For information or to register, please visit TheMarketResearchEvent.com.
(Ps.
SAVE $100 when you register with code TMRE15BL!)
ABOUT THE AUTHOR/INTERVIEWER
Marc Dresner is IIR USA's sr. editor and special communication project lead. He is the former executive editor of Research Business Report, a confidential newsletter for the marketing research and consumer insights industry. He may be reached at mdresner@iirusa.com. Follow him @mdrezz.