Fundamentals of Human Factors and Error Management for Safety Critical Industries

Course Overview

“A ship in harbour is safe, but that is not what ships are built for.” – William G.T. Shedd

Human error is a leading cause of incidents across safety-critical industries such as oil & gas, transport, mining, utilities, and healthcare. While unavoidable, its impact can be severe—resulting in major financial loss, operational disruption, and safety risks.

The cost of human error:

• Deepwater Horizon: USD $40B+ losses
• Aviation ramp accidents: USD $10B annually
• 38,000+ unstable aircraft landings each year
• Healthcare errors: $2B annually in Australia

This Human Factors and Error Management training equips professionals to understand, manage, and reduce human error in complex systems.

Who Should Participate

This human factors and error management training program is designed for those individuals seeking a comprehensive understanding of applied human factors in any workplace.

Expected participants include:

• Operations and Engineering Senior Managers
• Team Leaders and Supervisors
• Human Resource Managers
• HSE and WHS Managers, Investigators and Auditors
• Industry and WHS Regulators
• Quality, risk, compliance and assurance managers

Key Benefits

Upon completion of this course, you will be able to:

• Understand the evolution of human factors, its current scope and how it may contribute to addressing future safety challenges
• Understand human error within the context of significant rail safety incident investigations
• Incorporate practical proactive error management strategies
• Address human performance limitations that impact effective decision-making and increase the probability of error occurrence
• Identify social and group influences that shape human performance
• Adopt a systematic human factors analysis method for incident investigations to better identify errors and error producing conditions

Course Information

Instructional Delivery Method: Scheduled Digital
Prerequisite & Advanced Preparation: Reading material will be sent prior to the course

Delivered by Dr Graham Edkins

Organisational Psychologist Dr Graham Edkins is considered one of Australia’s leading Safety Management and Human Factors experts and is regularly retained as an independent safety investigator and human factors expert witness for various civil and criminal matters.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.