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GAIM Ops West
October 27 - 30 2024
Omni La Costa Resort & SpaCarlsbad, CA
October 27 - 30 2024
Omni La Costa Resort & Spa,
Carlsbad, CA

Exhibitor Resource Center

Exhibitors and Sponsors: Below is information and links that will help you prepare for the 2018 GAIM Ops West Coast event coming up in Rancho Mirage.

Exhibitor Service Kit

CLICK HERE to download the complete Exhibitor Service Kit.

The Exhibitor Service Kit includes:

  • Important Dates and Deadlines
  • General Information and Schedule
  • Hotel Information
  • Event Rules and Regulations
  • Shipping Information
  • Conference Passes
  • Security
  • Onsite Contact Form
  • Insurance Information

Event Schedule

Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.

Exhibitor Move In:

Exhibition set up will begin on:

Sunday, October 21st at 4:00pm-5:00pm.

Exhibit Hours:

Monday, October 22nd:  


Tuesday, October 23rd: 


Wednesday, October 24th: 


Exhibitor Move Out:

Exhibition break down will begin on:

Wednesday, October 24th at 11:00am-1:00pm.

Booth Space

Your GAIM Ops exhibitor space includes:

  • space for your 8x10 tabletop/popup booth
  • 6' skirted table
  • 2 chairs

Please note: AV & Electric is NOT included in your package. If you require any AV or Electrical services, please order through PSAV directly.


All exhibition materials should be shipped directly to the Ritz-Carlton, Rancho Mirage. The hotel will begin receiving packages (3) days prior to the event date.

Shipping booth materials:

For booth material shipments please use the following label:

The Ritz-Carlton Rancho Mirage

68900 Frank Sinatra Drive

Rancho Mirage, CA 92270

ATTN: Vanessa Brown (Company Name)/GAIM Ops West

Please make sure to bring shipping labels onsite for return shipping (FedEx, UPS, etc.).

Tracking Numbers:

As part of our customer service to the exhibitors, please send the tracking numbers for any boxes/booths shipped to the Ritz-Carlton, Rancho Mirage. Our show management team will help track packages on-site should any issues or delays arise.

Please complete the exhibitor shipment tracking form and email to by Wednesday, October 17.


As an exhibitor, you are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Danielle Castro (

Register your Complimentary Passes:

To register your passes, please use the Exhibitor Registration Portal below:

  • Enter the full contact details of each of your attendees and click submit to complete the registration.
  • You will need to go back to the link above for each attendee's registration. 
  • Please refer to your sponsorship agreement for your number of allotted passes. 
  • Speakers will automatically be registered, so please do not use your allotments to register speakers.
  • If you have any changes to your registered passes, please email these changes to 

Additional Passes:

As a sponsor, you are entitled to purchase additional passes at a group discount. To inquire about purchasing additional passes, please contact Peter Ilich in our Delegate Sales Department, or 646-895-7443.

Reserve your Room at GAIM Ops West

Our team has prepared a block of discounted hotel rooms to make your visit to Boston both stress-free and cost-effective. Please book your hotel room by visiting the reservation website. Demand for rooms can be very high, so please book early to avoid disappointment.

Hotel Information:

The Ritz-Carlton, Rancho Mirage

68900 Frank Sinatra Drive

Rancho Mirage, CA 92270

Phone: (760) 321-8282

Discount Code: Please use the code GOWGOWA or GOWGOWB for any reservations made via phone.

Discounted Rate: $289 plus tax

Deadline: The discounted rate is available until September 28th or until sold out.


General questions about the service kit, registration, or event logistics:

Danielle Castro

Operations Coordinator


For questions about your specific sales contract or marketing add-ons:

Ian McGuinness 

Business Development Executive

T: 646-895-7348

Shahariar Zaman 

Business Development Director

T: 646-895-7483