Jugal Shah, MHA

Manager, Patient Services at Octapharma USA, Inc.

Speaker

With 18 years of healthcare experience and eight years in the pharmaceutical industry, Jugal serves as the Patient Services Manager at Octapharma, where he leads innovative, tech‑enabled solutions that strengthen patient and provider support across multiple brands. He has played a pivotal role in advancing Octapharma’s access infrastructure, establishing the company’s Field Reimbursement function and implementing modern patient services technologies designed to streamline access and improve outcomes. Prior to his current role, Jugal supported multiple product launches as a Field Reimbursement Manager and Senior Reimbursement Team Lead, leveraging deep expertise in access and reimbursement across rare disease, rheumatology, dermatology, and oncology. His patient‑first philosophy continues to guide his mission to break down barriers to care and empower patients, providers, and partners across the access landscape.