**Please contact karen.hanover@informa.com if you would like to attend**

As the healthcare landscape rapidly evolves, Patient Assistance Programs (PAPs) must adapt to better serve patients while optimizing operational efficiency. This presentation explores how integrating automation, and AI can revolutionize PAPs by streamlining processes, reducing administrative burden, and improving patient outcomes. We will discuss the shift from traditional models, including off-ramps for PAP programs, and how automation can facilitate a smoother transition for patients in need of support. Additionally, we’ll dive into the emerging intake pharmacy model, which leverages technology to enhance patient intake, improve medication access, and create a more seamless experience. This session is ideal for pharmaceutical manufacturers seeking to future-proof their PAPs while ensuring they remain adaptable, efficient, and patient-centric.

Molly StallingsVP, Patient Support Services Strategist at MercalisSpeaker

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See Molly at Hub Conference 2026 - Hub and Specialty Pharmacy Models East

Molly Stallings
VP, Patient Support Services Strategist at Mercalis
Speaker